A Control Panel is a web-based interface where you can handle various aspects of your presence online. For example, you can create or change website files, create and check e-mail messages, handle databases, check visitor statistics etc. These things are done through buttons and menus in a web browser and the CP could also be called ‘back office’, i.e. the administrative area associated with your web hosting account. Most Control Panels these days will permit you to manage all hosting-related matters, but you will usually need a different system to control payments or to get a new domain when the company offers domain registrations. Based on the platform they employ, you could be able to use the billing account to open a support ticket to ask a question or to troubleshoot and fix an issue also, or you may need to employ a third system.