Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • The Help Center section incorporated into your Website Control Panel features a collection of help articles and frequently asked questions. Aimed at solving any common problem that you could possibly come across, they are written by our support team of accomplished techs.

  • Top quality support service

  • How–To Videos

  • We have compiled a collection of educational video tutorials that visually demonstrate how you can take care of a common problem associated with your Linux web hosting service account. You’ll find the tutorials in the Help Center section.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a round–the–clock customer support service and a sixty–minute response guarantee. Our well–trained techs will be available to you 24/7 to attend to your questions and to resolve any problem that you might come across. Simply submit a technical support ticket from the Help Center and we’ll reply immediately.