Help and Support Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Answer Warranty

  • Our client assistance staff is online 24x7 to attend to all of your service requests. Every single ticket you post to us will be addressed within no more than 60 minutes. If your problem requires the assistance of an admin, we will address the ticket to the technician on shift and will notify you that the situation will soon be resolved.

  • Top quality support service
  • Top–class Customer Assist Service

  • Our customer help staff will be online for you 24/7/365 to to attend to all assistance demand tickets that you submit. We offer client assistance for the software packages that are pre–configured on your web server. These include our custom made Website Control Panel, the preferred OS and the server administration panel (based on the VPS type).

  • Intuitive help center
  • An Intuitive Help Section

  • In the Website Control Panel that comes 100% free with your virtual server, you will find an informative Help zone, incorporating everything you need to be aware of when taking care of your internet sites and software packages. We have added a wide array of how to reports and video training that present the essential site supervision responsibilities in an understandable form.